We are processing and shipping orders as usual using alternate carriers at no additional cost to you during the Canada Post strike. If your order was shipped with Canada Post in the past week, we are closely monitoring it to ensure it is delivered as soon as possible.
Thank you for supporting our small business during this time—we truly appreciate your loyalty and understanding. If you have any questions or concerns, please don’t hesitate to reach out! To our shipping policy
MASC ships to Canadian, U.S. and international addresses.
FREE SHIPPING
Free shipping by Canada Post, Fedex other select carriers (at our discretion) is offered for:
- Orders shipping to Canadian addresses totaling $99+ (before applicable taxes and after discounts)
- Orders shipping to US addresses totaling $99+ (after discounts)
- Our free shipping offer does not cover multiple shipments. If an item in your order is out of stock and you would like the available items shipped immediately shipping charges will apply for the backordered items.
ORDERS SHIPPING TO CANADA
- Orders less than $99 (before applicable taxes and after discounts) pay only $9.99 shipping
- Orders $99+ (before applicable taxes and after discounts) ship FREE
- Other shipping options may be available at checkout for an additional cost
ORDERS SHIPPING TO THE U.S.A.
- Orders less than $99 pay only $9.99 shipping
- Orders $99+ ship FREE
- Other shipping options may be available at checkout for an additional cost
ORDERS SHIPPING TO ALL OTHER INTERNATIONAL DESTINATIONS
Orders shipping to all other destinations are subject to the shipping charge calculated at checkout. Canada Post Small Packet Air can range anywhere from 6 business days, to up to 2 months for delivery. These delivery times are an estimate only and not guaranteed; orders may take longer to be delivered. There is no tracking information for Small Packet Air. We are not liable for orders shipped by Canada Post Small Packet Air, they are shipped at your own risk.
NOTE: These rates are subject to change without notice. MASC makes every effort to get your order to you as fast as possible, however, MASC does not guarantee on-time delivery of any order as carrier delays or other events which may occur once the order has left our hands are beyond our control.
TAXES & DUTIES
- Orders shipping to Canadian addresses are charged the applicable GST or HST based on destination province, and are automatically calculated at checkout.
- There are no taxes or duties collected at checkout on orders shipping to the U.S.A and other international destinations. Any taxes or duties charged upon entry of the order in the destination country are the sole responsibility of the customer and will not be reimbursed under any circumstances. *If a parcel is refused because you do not wish to pay the taxes and duties and it is returned to us as a result, you will be refunded once we receive the order, less the shipping costs billed to us by the carrier, and the original shipping charges paid are non-refundable.
ORDER PROCESSING
We ship orders Monday through Friday. All orders usually ship within 24 to 48 hours. Orders placed on holidays and/or weekends usually ship on the following business day.
Please note that packages do not ship on the following holidays: New Year's Eve, New Year's Day, Canada Day, Labour Day, Thanksgiving, Christmas Eve and Christmas Day. Please add an additional day or two of transit time for orders placed around these holidays.
Note: delivery to rural addresses may take an additional day or two.
ADDRESS CORRECTIONS
If, for any reason Canada Post corrects your provided shipping address they will apply a charge to your shipping cost which we will add to your order. Please note that we will do this independently of our free shipping offer. If Canada Post returns your package to us due to an incorrect address, the customer pays all shipping costs to re-ship customers package to corrected address or pays for actual shipping costs of initial shipment.
