disappointed by product arrival
I like the product it's really good but when I received the product some of it was already used there was a dent from a finger when I opened it, please don't let customers use products if they're not gonna buy itLoading review...
Reply from MASC
Hi Dolores, thanks for the review and feedback. I apologize that there was a dent in it. We don't allow customers to use products that they don't purchase. We have testers for every product that are all clearly labeled with a sticker. But thank you for bringing this to our attention. It is possible that someone opened a unit for sale inadvertently, without our knowledge. Sometimes during the filling process there are imperfections on the surface that make it not entirely smooth, so this is another possibility. If you would like to return it and exchange it for another one, we would be happy to facilitate this. Thanks - Jamie