Two years ago I made the switch to traditional wet shaving and ditched cartridge razors. I had lots of issues with ingrown hairs when I used cartridges and I have fairly coarse curly facial hair that even using safety razors and quality shaving soaps and creams, I still get them from time to time. I always reach for this product if I developed any ingrowns or need a spot treatment for irritation on the sensitive areas on my neck or jawline - I notice an improvement over as little as 2 applications and improved skin condition overall with quicker healing time and a reduction in hyperpigmentation/redness in the affected areas.
While it is alcohol based, I don't find it to dry out my skin most likely due to the host of skin foods included - I do follow up with a balm or moisturizer as recommended anyways for an excellent post-shave remedy for those times you have ingrowns. Another positive is it has a pleasant scent that dissipates quickly so it won't clash with other post-shave scents or a cologne. It is not cheap, but my bottle has lasted me over a year so used sparingly for spot treatments it is a decent value.